Testimonials & Feedback

At Browns we're always looking to improve our service and we value all customer feedback. To let us know what you think simply submit a testimonial or leave feedback at the bottom of this page.

Excellent!

We recently came to Browns as we wanted to purchase from the Sherborne range. From start to finish the service has been excellent. Everyone was friendly, the information was everything we wanted, the purchase was straightforward and communication regarding delivery dates and the delivery itself went without a hitch. We can certainly recommend Browns. And finally thanks for the coffee and biscuits!
5 out of 5 Stars!
Valerie Bufton
Wirral

Fantastic Service

I've used Brown's Furniture for many years now, excellent service and competitive pricing and delivery to your door. Thank you very much for last Friday's delivery as punctual as ever!
5 out of 5 Stars!
Alexandra Woodward
Flint

Brilliant

We ordered 2 X 3 seater settee,s from oak furniture land , what a mistake . The delivery men dropped them of the back of the wagon and damaged them . I made them take everything back and told them I wanted my money back . Luckily I bought them with credit card as they made no effort to pay me back so the credit card company paid us . We then went to Browns , the people in the shop where very helpful and the delivery drivers where amazing. They even put a cloth down to wipe there feet as it was raining. This was our first time at Browns , it will not be our last
5 out of 5 Stars!
Keith Owen
Buckley

Excellence in all departments

Just to say thank you to the team at Browns. Visited the shop and ordered some oak furniture but asked if delivery could be delayed pending room decoration and fitting of new carpet. Alfie kindly agreed and we arranged a provisional date. Due to circumstances beyond our control we had to ask for a further 2 delays, which Alfie agreed, so thanks for that. When we were finally able to confirm we were ready, the delivery was made at a time to suit us. The delivery team continued to demonstrate the excellence of the company. First on entry they removed their shoes in the hallway, unpacked the furniture and placed it exactly where we wanted it. They even replaced our tv on the new stand, took away all the packaging and asked if we were satisfied before leaving us as very happy customers. Why can't all companies treat their customers like this.
5 out of 5 Stars!
Ray Moss
Holywell

Great service

Many thanks for my beautiful como suite,excellent service and delivery. Well worth the journey from Liverpool to order it i cannot praise your company enough,i will always come to you when i need to buy furniture. Irene & David Crymble Liverpool.
5 out of 5 Stars!
irene crymble
garston liverpool

Great service

I have bought several beds for myself an taken friends to Brown's. You cannot beat their customer service. They delivered free and and even put the beds up for me, including building a framed bed. They also take all packaging away! You do not get this service from the internet. Great place .
5 out of 5 Stars!
Anna Simon
Connahs Quay

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