Testimonials & Feedback

At Browns we're always looking to improve our service and we value all customer feedback. To let us know what you think simply submit a testimonial or leave feedback at the bottom of this page.

Great service

I have bought several beds for myself an taken friends to Brown's. You cannot beat their customer service. They delivered free and and even put the beds up for me, including building a framed bed. They also take all packaging away! You do not get this service from the internet. Great place .
5 out of 5 Stars!
Anna Simon
Connahs Quay

Friendly and helpful

We have bought many items of furniture over the years from Browns and always been totally satisfied with the purchasing experience and advice, and the fast and friendly delivery. Six weeks ago we replaced our mattress and again found you very helpful in assisting us make the right choice. Delivery was efficient and we are very pleased with the comfort of our bed.
5 out of 5 Stars!
Gerry and Lesa
Connah's Quay

Beats the internet

I have bought 2 beds over the last year from Brown's. Both beds excellent quality and extremely good value. Much appreciated help from the staff in choosing the right ones in my budget range. I have bought items on the internet but service, reliability and quality are non better than from Brown's. Who would delivery free and assemble a bed for you, even a slatted wood frame bed ! I am about to buy another bed for granddaughter and will not hesitate to go back to Brown's. Many thanks
5 out of 5 Stars!
Mrs Anna Dimon
Connahs Quay

Excellent top quality service

We wanted a 5 seater sofa same design as a 3 seater in the showroom. Steve liaised with the manufacturers in Italy who were able to make exactly what we wanted. It was delivered to us as soon as it arrived. We have also purchased a bed and full set of bedroom furniture for mother again these were ordered and delivered promptly. All the staff are friendly, obliging, clean and tidy. May I also add that the after sales and customer service is second to none. Highest quality overall and we thoroughly recommend !!
5 out of 5 Stars!
Jackie & Dave Clarke

Great Customer Satisfaction

I was after a metal 4ft bed and mattress. Having looked elsewhere in Connah's Quay and further I thought I wouldn't be able to get anything within my price range. Went To Brown's and couldn't believe the customer service I got from Steve and his staff - great price, great design and a promise that I would get both bed and mattress before Christmas. No delivery charge, delivered within the time-line promised and the bed and mattress was put together for me and all the packaging was taken away at no extra cost. Well done Brown's and thank you to all the staff who made me feel like I was their best customer even though I was on a restricted budget. I'm recommending you to all my friends. Sue Wilcox Connah's Quay
5 out of 5 Stars!
Sue Wilcox
Connah's Quay

Excellent Local Business

Very helpful stall who know their lines well and are able to advise the best for your requirement and very reasonable prices for excellent quality goods. Free delivery and very helpful delivery men who carried everything upstairs and then constructed our new bed and took all the wrappings away with them. Excellent range of goods, no pressure to buy, and will certainly be using them again - thank you Browns for making our purchase so easy.
5 out of 5 Stars!
Lynne Morgan

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